Your Growth Comes With Obstacles

“And that’s where we come in to help you grow: I founded Shipping Butler when my own e-commerce business was overrun with sales and I was struggling to keep up… …after I successfully scaled and sold my company, I realized I could help others solve the biggest headache for their online brand: keeping happy customers who demand your products be in-stock, ship fast, and unbox perfectly, 100% of the time and all with easy tracking and returns.

Fast forward and Shipping Butler is now powering an ever-growing group of entrepreneurs who can now focus on what they do best: growing their brand and making products people love.”

- Neil Mahoney
Founder and CEO, Shipping Butler

 
 
 
““The Shipping Butler team has been a godsend for my business. They are wonderful to work with. Always reliable, along with a helpful positive attitude. I’m grateful for the opportunity to grow with them.””
— Adele Uddo, Founder of Essentiel by Adele

Get Started with Shipping Butler and Supercharge Your Growth

Whether you’d like a quick phone call, a fast proposal over email, or you’re ready to dive into integrating our solutions with your e-commerce platform, we make it fast and simple to get started!

Looking to for a job with Shipping Butler? Visit our Jobs page here: https://www.theshippingbutler.com/careers

 

It Starts With Our Core Values

Easy communication, detailed documentation, full transparency, accountability, and flexibility - you know your business best, so we customize our processes to support your workflow. Our core values result in happy customers and the freedom to grow your business.

 

Responsive Client Support

We have an open-door policy when it comes to our clients

  • Call a real person in our warehouse

  • Real-time messaging through Slack

  • Drop by whenever you need - our doors are open

Trusted Technology

Our Warehouse Management System (WMS) and Inventory Management System (IMS) is popular for a reason.

Used by over 4000 brands and 3PL companies, you’ll be able to view your inventory, orders, and make updates easily and quickly.



How It Works

Your product is stored in our warehouse

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Customers buy through your website

We pick, pack, and ship their purchase items

We handle communications, questions, and returns

Ready to see our Core Values and superior Client Services in action?

 

More Than Just a Shipping Company

We’re not your typical third-party logistics (3PL) warehouse. As an e-commerce expert, customer service wiz, small business analyst, and website optimizer, our mission is to be a reliable ally as you expand your business. 

 
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Thoughtful Fulfillment

Precision FROM CHECKOUT TO un-boxing

Our personal fulfillment facility provides same-day pick, pack, and ship for all your e-commerce transactions. What you get is optimal order fulfillment to decrease wait times and reduce returns.

Customer Service On Demand

GIVE YOUR CUSTOMERS WHITE-GLOVE SERVICE

Whether it’s product inquiries, returns or simple purchasing advice, Shipping Butler offers a superior level of customer engagement that goes above and beyond traditional order support.

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Value Priced Shipping Solutions

Your success is our success

Through solid relationships with carriers, we provide clients with rates substantially lower than what’s available to standard accounts. With products constantly shipping into and out of our warehouse, we also assist with product analytics and web optimization.

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Full Accessibility

where the digital and physical converge

Communication and accessibility are keystones in our operations at Shipping Butler. Whether it’s our response time, real-time reports, or physical warehouse inventory, we take pride in being available for our clients.

Our Services and Expertise Include:

 

E-Commerce Fulfillment

Pick and Pack

Storage and Shipping

Kitting Services

Returns Management

Customer Service

 
 

We’re passionate about making great ideas a reality.

Here are just a few of the types of e-commerce clients that trust Shipping Butler with 3PL services, operations, logistics and customer service.

“ “We have worked with Shipping Butler for several years and they have been a wonderful partner in every way. The staff is friendly, knowledgeable, and always quick to help with anything we need. A must-have partner for any company looking for a team of fulfillment experts!””
— Carley, General Manager of a Cosmetics Subscription Box

Food & Beverage

F&B brands have different needs at different stages of growth. Shipping Butler can help you get through these crucial transition points by making sure your operations and customer service run smoothly.

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Fitness Equipment

If you’re a fitness brand that’s ready to scale, Shipping Butler already knows your business inside and out. Our founder has owned several companies in the industry and knows the high-demand fulfillment needs and 3PL services necessary to grow. 

Health & Wellness

The unique needs of the health and wellness industry requires expertise in high-volume order fulfillment.  Layer on our superior customer service and you get a 3PL partner that’s ready to help you move the needle. 

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Luxury Fashion

There’s no room to compromise when it comes to growing a luxury brand. Take advantage of Shipping Butler’s white-glove quality control and custom packing to ensure your clients’ high expectations are exceeded at every step of the shopping experience.

Are you a growing e-commerce company?

Find out how Shipping Butler can be the perfect fit for your needs.

Meet Our Founder and CEO

 

I started Shipping Butler after struggling to find a reliable shipping partner for my growing e-commerce company. What I wanted was a shipping partner who would actually pick up the phone and answer my questions.

At Shipping Butler we start with the relationship, and then back it up with precision shipping, accountability, visibility into your inventory, and the expertise we’ve amounted from scaling our own e-commerce businesses and helping our clients like you grow their brand.

Neil Mahoney Founder and CEO of Shipping Butler

Neil Mahoney
Founder and CEO of Shipping Butler

 

Our Los Angeles Fulfillment Warehouse

 
 

Our technology tracks your inventory from end to end — our facilities are located in Los Angeles, California (Glendale, to be specific) strategically located near the largest port in the U.S. to expedite your inventory and shipping demands.

Our white-gloved Shipping Butlers ensure your products from pick to pack are handled with care and precision. We pride ourselves on implementing effective measures to prevent loss, spoilage or damage while maintaining the highest levels of quality control and customer satisfaction.

 

Get started with Shipping Butler today:

Whether you’d like a phone call or simply a fast proposal over email, we make it easy to get started!

WE INTEGRATE WITH ALL MAJOR E-COMMERCE PLATFORMS